Privacy Policy

Last updated: 14 August 2026

This policy explains how CoPhil Education Services collects, uses and protects personal information relating to website visitors, enquirers, students and parents, and tutors or staff.

1. Who we are and how to contact us
CoPhil Education Services provides tuition, mentoring, educational consultations and specialist pathway support. Privacy questions can be sent to info@cophileducation.com or 07833 474834.

2. Personal information we collect
Depending on your interaction, we may collect names and contact details; enquiry, consultation and service records; academic history, learning needs, progress and preferences; parent or guardian details; tutor and staff professional information; payment or administrative records; marketing preferences; and technical or usage data from our website.

3. How we collect information
We collect information when you complete a form, contact us, enter an agreement or use a service. We may create necessary records while delivering services and collect technical data through our website, cookies and similar technologies.

4. How we use information and our lawful bases
We use information to respond to enquiries and take steps before a contract; provide and manage services under a contract or for legitimate interests; communicate, keep records and administer payments; meet legal, regulatory and safeguarding obligations; protect our website; and, with consent, send educational updates or marketing. Consent can be withdrawn at any time. When relying on legitimate interests, we balance them against your rights.

5. Information about children
Our services involve children and young people. We usually collect their information through, or with the involvement of, a parent or guardian. We use only information reasonably necessary to provide support, communicate progress, administer services and meet safeguarding responsibilities, and handle it with particular care.

6. Who we share information with
We may share information with authorised CoPhil staff and tutors, and trusted providers for hosting, forms, email, payments, accounting and IT. We may disclose information to advisers, regulators, safeguarding bodies or authorities where legally required or necessary to protect someone. We do not sell personal information.

7. International data transfers
Some providers may process information outside the United Kingdom. Where required, we use safeguards such as UK adequacy regulations or approved contractual protections.

8. How long we keep information
We keep information only as long as reasonably necessary for its purpose and relevant legal, accounting, contractual and safeguarding requirements. Periods depend on the record and obligation. When no longer needed, information is securely deleted or anonymised.

9. How we protect information
We use reasonable technical and organisational safeguards, including access controls and secure systems, against loss, misuse, unauthorised access or disclosure. No online system is completely secure, but we review arrangements and restrict access to people who need the information.

10. Your data protection rights
Depending on the circumstances, you may ask to access, correct, delete or restrict your information; object to processing; receive portable data; and withdraw consent. You may object to direct marketing and to processing based on legitimate interests. Rights may be subject to legal conditions or exemptions. Contact us to make a request.

11. Cookies and analytics
Our site may use essential cookies and non-essential cookies or analytics. Where required, non-essential cookies are used only with consent. You can review or change choices through website cookie settings and your browser.

12. Complaints
Please contact us first with a privacy concern. You also have the right to complain to the Information Commissioner's Office through ico.org.uk/make-a-complaint.

13. Changes to this policy
We may update this policy for changes in services, technology or legal obligations. The latest version will appear here with the updated date.

14. Contact
Privacy questions and rights requests can be sent to info@cophileducation.com or 07833 474834.